Privacy Policy

Information We Collect

We collect only the information you voluntarily provide through our contact and service request forms: your name, phone number, email address, city, the type of piano you own and a description of the service you need. We also collect standard, non-identifying server log data such as browser type and pages visited.

How We Use Your Information

Your information is used solely to respond to your inquiry, schedule service, prepare estimates, complete work and maintain a service history for your instrument. We do not sell, rent, trade or otherwise share your personal information with third parties for marketing purposes.

Service Records

We retain written service records including work performed, parts installed and measurements taken. These records are valuable for future service, insurance and appraisal. You may request a copy or deletion of your records at any time.

Cookies and Analytics

This website uses minimal cookies necessary for basic functionality. We do not run advertising trackers or sell behavioral data. Fonts are loaded from Google Fonts and the contact page embeds a Google Map, both of which are subject to Google's own privacy terms.

Data Security

Form submissions are transmitted over encrypted connections and stored in access-controlled systems. While no transmission over the internet can be guaranteed completely secure, we take reasonable commercial measures to protect your information.

Your Rights

You may request access to, correction of, or deletion of the personal information we hold about you by emailing [email protected] or calling (623) 975-3718. We will respond within thirty days.

Children's Privacy

Our services are directed to adults. We do not knowingly collect personal information from children under thirteen.

Changes to This Policy

We may update this policy from time to time. The current version is always posted on this page.

Contact

Ulricquero Co., 14345 W Caribbean Ln, Surprise, AZ 85379. Phone (623) 975-3718. Email [email protected].